Pricing
A coach who remembers.
Start free, no card. Every paid plan begins with 3 days free — you aren't charged until the trial ends, and cancelling before then costs nothing.
Billing, plainly.
- Is there really a free trial?
- Yes — 3 days on any paid plan. You add a card when you subscribe, but nothing is charged until the trial ends. Cancel before then and you pay nothing. One trial per customer.
- Where can I buy a plan?
- The United States only, for now. In the iOS app the purchase option appears only on the US App Store storefront. The free plan is available everywhere ZYM is.
- How do I cancel?
- From the billing portal, linked as “Manage or cancel” on the plans screen, or by emailing admin@zym8.com. Cancelling stops future renewals; you keep paid features until the end of the period you already paid for, then return to Free. Nothing is deleted.
- Can I switch between Core and Plus?
- Yes, from the billing portal — not by buying the other plan, which would start a second subscription. Changes apply immediately either way and Stripe prorates: moving up charges the difference, moving down credits you for time already paid for. Switching during a free trial ends the trial and starts billing straight away.
- What is your refund policy?
- The trial is there so you can decide before paying, so charges are generally non-refundable and there is no pro-rata refund for cancelling mid-period. We do refund billing mistakes — charged after cancelling, charged twice, or charged an amount other than the one shown at checkout. Email us within 30 days. Full detail in the Terms.
- Who handles the payment?
- Stripe. We never see or store your card details. Plans are sold on our website rather than as an in-app purchase, so they will not appear in your Apple subscriptions and Apple cannot cancel or refund them — contact us instead.
Full detail in the Terms, Privacy Policy and Support.
Form analysis counts every movement looked at, whether you uploaded the clip or your coach kept it during a live call. “Trial access” to the camera means the onboarding assessment; Core and Plus can turn it on during any live call.
Paid plans are sold in the United States for now. Prices in USD. Payments are handled by Stripe — we never see your card — and plans renew until you cancel.